Return Due to Change of Mind
FASHIONSNET will gladly accept returns for change of mind if a request is submitted within 30 days of receiving the item. To be eligible for return, the product must be returned in original packaging and in unused condition.
Important Details:
- Return shipping costs are the customer’s responsibility. The customer must arrange their own return shipping.
- A 20% restocking fee will apply to all returns.
- Refunds will be processed to the original form of payment once the returned item has been received and inspected. We will notify you via email once the refund has been processed.
Note: FASHIONSNET will not refund any shipping fees incurred during the original purchase.
Warranty Returns
FASHIONSNET honors all valid warranty claims, provided the claim is submitted within 30 days of receiving the item. If the customer declines replacement parts for the item, they will be responsible for pre-paying return shipping. However, no restocking fee will apply.
Once the warranty claim is processed and the returned item has been received, FASHIONSNET will complete the claim within 14 days.
After the warranty claim is confirmed, customers will have the following options:
(a) A refund to the original payment method.
(b) A refund in store credit.